ACCA - F1 ACCOUNTANT IN BUSINESS
Motivating means addressing the needs of a person to
maintain his(her) enthusiasm and increases performance and productivity in a
defined environment. Individuals needs define mode of motivation. There is no
single best way to motivate everybody. This is called need theory (content
theory).
Maslow identified five modes of motivating to tackle the
needs. Table below points out needs and how they are addressed.
Needs
|
examples of need
|
mode of motivation (rewards)
|
Physiological
|
breathing, food ,water, sleep
|
basic pay
|
Safety
|
security, safety
|
health insurance
|
Belongingness and love
|
intimate relationships, friends
|
involvement
|
Esteem needs
|
prestige and feeling of accomplishment
|
promotion
|
Self-actualization
|
achieving full potential
|
creative activities
|
Herzberg's two factor theory focus on 'hygiene factors'
(e.g. salary, security, fringe benefit, status) and 'motivators' (e.g.
challenging work, recognition, responsibility). Hygiene factors help satisfy
employee, absence of which can cause health deterioration. Motivators help
motivate employees.
Factors
|
Needs
|
Reward
|
Hygiene
|
working condition, job security, relation, supervision
|
salary, security, fringe benefit, status
|
Motivation
|
growth, achievement, work itself, advancement
|
challenging work, recognition, responsibility
|
McGregor Theory X
& Y:
Theory X workers are lazy and dislike work, motivated mainly by money, selfish and need close control by management. Management takes authoritarian, repressive style and tight control to guide workers in this group.
Theory Y workers are well motivated and enjoy work, able to take responsibility and organize themselves, and creative. Management practice liberating and developmental approach by empowering and giving responsibility to the workers in this group.
Theory X workers are lazy and dislike work, motivated mainly by money, selfish and need close control by management. Management takes authoritarian, repressive style and tight control to guide workers in this group.
Theory Y workers are well motivated and enjoy work, able to take responsibility and organize themselves, and creative. Management practice liberating and developmental approach by empowering and giving responsibility to the workers in this group.
Vroom's expectancy
theory assumes that behavior results from conscious choices among alternatives
whose purpose it is to maximize pleasure and minimize pain. The theory suggests
that although individuals may have different sets of goals, they can be motivated
if they believe that:
- There is a positive correlation between efforts and performance,
- Favorable performance will result in a desirable reward,
- The reward will satisfy an important need,
- The desire to satisfy the need is strong enough to make the effort worthwhile.
Force (Strength of
motivation) = Valence (strength of preference for outcome/reward) *
Expectancy (motivation that results in performance -i.e employees need of
resources, training and supervision )
|
ACCA Article: UNDERSTANDING HERZBERG'S MOTIVATION THEORY
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